Reference

bar01 Privacy Policy For Your Account

bar01 Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and access the lobby from your phone or desktop.

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bar01 bar01 Privacy Policy For Your Account
PRIVACY CONTACTS

Contact Routes For Privacy Questions

A clear contact path matters when your account data or wallet record needs attention.

Account help Send a privacy request through the account help route with the contact detail attached…
Wallet status When your question concerns DANA, OVO, GoPay or QRIS, include the payment reference and…
Receipt checks A receipt or virtual account reference helps us locate a specific reconciliation record.
DATA HANDLING

Data Choices Across Your Account Path

We handle privacy requests alongside the real account steps that create the relevant records. Phone verification confirms account access, wallet references connect a payment result, and device logs help us check security…

Phone verification

Before account access, we use the phone detail you provide for verification and account recovery steps. A privacy request about that detail should come from the same account route where possible, so we can distinguish a correction request from an attempted takeover.

Device sessions

When you move between a mobile browser and desktop, session and security signals can help us identify an access event. We use those signals for account protection and troubleshooting, not as a reason to request your private wallet password.

Cookie settings

Cookies can keep a session active and remember selected access settings. Browser controls let you clear or restrict them, but doing so may sign you out or trigger another phone verification step when you return to the lobby.

Payment matching

A DANA, OVO, GoPay or QRIS reference lets us match a payment result with the correct account. For bank transfer and virtual account records, we retain the reference needed to investigate a status issue or receipt question.

Retention period

We keep personal and transaction records only for the period needed for the stated account, security, reconciliation or legal purpose. A deletion request may not remove a record that must remain available for one of those purposes.

Change requests

You can ask us to correct inaccurate account details or request access to eligible data through the contact route. Include the relevant field and account contact, while leaving out passwords, one-time codes and unnecessary payment credentials.

Privacy Policy Questions Before Account Access

These Privacy Policy answers cover the questions we expect before you create or use a bar01 account in Indonesia. They explain the account data, payment references, cookies, device path and contact steps in plain terms. Read them with the full policy, especially when access or eligibility depends on local law or where local law permits a particular request.

The bar01 Privacy Policy covers account details, phone verification, device and session records, cookies, payment references and support requests. It explains why we use each category, how long records may remain, and how you can request access or correction where local law permits.

We do not ask you to send a wallet password through support. Our records identify the payment reference, status and account match needed for reconciliation. Keep wallet credentials private, and provide only the reference details requested when a DANA, OVO, GoPay or QRIS question needs checking.

Phone verification supports account access and recovery, so we use the contact detail attached to your account for that step. If it is inaccurate, contact us through the account help route with the requested correction. We may need to confirm your identity before making a change.

You can ask for access to eligible account data through the stated privacy contact route. Include your account contact and describe the records you need, such as phone verification or payment references. We will assess the request under applicable local law before providing or limiting the response.

Cookies can maintain your browser session and remember selected access settings on a phone. Clearing or restricting them may sign you out or require another verification step. The Privacy Policy explains these uses, while your browser settings provide the practical controls for managing cookies.

We retain records for the period needed for account support, security checks, payment reconciliation or a legal request. This can include a bank transfer, virtual account or QRIS reference. A deletion request may not remove records that must remain for one of those purposes.

Use the account help route and identify the field or record you believe is inaccurate. For DANA, OVO, GoPay or QRIS matters, add the payment reference without sharing passwords or full credentials. We review correction requests where local law permits and respond through the verified contact path.

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